Shipping and Returns

We aim to process your order within 2-3 working days, please be advised that this could take longer during busy periods. 

 

UK

Standard - £3.50 / Signed £4.50 or FREE for orders over £35

Sent via Royal Mail 2nd Class 

Please allow 3-5 working days for delivery 

EUROPE

Shipping starts at £6.50 or FREE for orders over £50

Select destination country at checkout 

Please allow 5-15 working days for delivery 

REST OF THE WORLD

Shipping starts at £15 or FREE for orders over £100

Select destination country at checkout 

Please allow 10-20 working days for delivery 

Returns and Cancellations 

You have the right to cancel your order at any time before it has been dispatched. If you change your mind and would like to cancel your order you must contact us here. Please confirm your order number and the contact details matching the order.  

 

We take great pride in our products and are confident that you will be delighted with your purchase, however should you wish to return any items for a refund, you should do so within 14 days. To initiate a return please forward your proof of purchase to info@cheorganics.com and we will advise you of the arrangements for your return. 

Please note that all items must be returned unopened, unused and in the original packaging. The customer is responsible for the costs of return shipping.

Damages

We strive to ensure our goods reach you in perfect condition, however if your order arrives damaged please contact us at info@cheorganics.com and we will arrange a replacement upon proof of damage.